I'm a user focused designer with international experience
San Jose, California
User Experience Designer at Fiserv
2014-Present. Sunnyvale CA.
Electronic Payments- Person to Person, Money Transfers, Bill Pay.
User Experience Design Consultant
2012–2014. San Jose USA / Berlin Germany
- Created wireframes and information architecture based on user needs, and input from graphic designers, developers, and business stakeholders
- Implemented new designs for larger company sites and products based on user testing and Google Analytics data
- Designed and programmed small business websites
- Improved average click-through rates by over 50%
- Coordinated with diverse international organizations for product localization
- Designed e-mail marketing templates
- Tested prototypes
- Supervised critique and provided analysis of websites to increase usability and accessibility
Teaching Assistant. Anhalt University.
2010–2011. Dessau Germany.
- Provided educational assistance to professors and students
- Instructed and gave workshops to students on the topic of software and design methodology
Optics Branch. Jacobs Engineering.
2007–2009. Dugway Proving Ground Utah.
- Optical data capture team at US Military scientific proving ground
- Created multimedia presentations for use in product development
- Participated in multi-million dollar tests to prove the usability of various systems
- Designed standard operating procedures to perfect data capture techniques
Master of Arts. Anhalt University.
2009–2011. Dessau Germany.
Integrated Design – Interface and User Experience Design. Thesis grade of 1.3 (1.0 is best)
Post Grad School of Design Thinking 'd.school'
2011–2012. Potsdam University Germany.
Design methodology course for user focused design
Bachelor of Fine Arts. Cleveland Institute of Art.
BFA 2006 Cleveland, Ohio.
5 year degree in Film, Video, and Photography
- User Experience Design
- Web Design and Coding
- User Interface Design
- Web Typography
- Screen Design
- HTML5 / CSS3
- A/B Testing
- WCAG 2.0 (Accessibility)
- Responsive Design
- Media Queries
- Persona Development
- Search Engine Optimization (SEO)
- Content Management Systems (CMS): Wordpress, Contao, Joomla!, Drupal
- Information Architecture
- E-mail Design
- Rapid Prototypes
- Google Analytics
- Adobe Creative Cloud / Creative Suite
- Proficient German
- Native US English